|
|
Pat Simmons Golf, LLC wants you to be completely satisfied with any
product you purchase from us. All orders are processed as quickly as
possible to ensure prompt delivery. If you are not completely satisfied
and wish to return an item, please call us at (623) 544-3565, or send an
email request for a
Return Merchandise Authorization (RMA) number. Return
requests are accepted when received within 30 days of the Invoice date. We
hope you understand that our return policies are a simple way of
continuing to offer our customers the lowest prices possible.
Returns are accepted only within 30 days of of the Invoice date. The
initial shipping charges will be refunded, but return shipping is
non-refundable.
All returns must have a RMA number. No returns will be accepted without
receiving prior return authorization. Please write your RMA number on the
outside of the return box and on a note with your name and phone number
inside the box.
Returned clubs must be in undamaged condition. Returns will be inspected
by our Quality Control department.
We recommend sending returns by a traceable delivery method (tracking or
delivery confirmation) and in the original shipping container and packing.
Please allow up to 7 days after receipt of your return for inspection and
for our accounting department to issue your credit.
We strive to process and ship your order out the same day its ordered so
that it is received in an
expedited manner. If you decide to cancel your
order, please do so by calling us at (623) 544-3565 immediately. We cannot
guarantee an email cancellation will be read in time to stop an order from
shipping. Orders ship at noon and 4 p.m. Mountain Standard Time each
weekday.
If a
cancellation notice is not received in time prevent the package from being
shipped, it becomes the customers responsibility to obtain an RMA number.
Should you decide to refuse to accept a package upon delivery, credit will
be issued for the order less shipping charges. Once an order has shipped,
it is considered a complete sale. The return will be subject to a 20%
Restocking Fee. Credit will be issued once the item has been received and
inspected by our Quality Control department.
Report any visible outside damage immediately to delivery carrier, then call Pat
Simmons Golf . LLC at
(623) 544-3565 for instructions. Please do not
discard the product or the shipping box.
Please contact Pat Simmons Golf, LLC at (623) 544-3565 immediately for
instructions.
If you have any questions about our store polices, please
contact us.
|
